Check our Knowledgebase First
A library of information and articles on Message On Hold, Voice Recordings, telephony, equipment installation and troubleshooting, implementation, how-tos, and more.

The On Hold Network Knowledgebase

Equipment-Specific Support
Links to Knowledgebase articles, support documents, and downloads relating to specific Message On Hold player or adapter models.

Equipment Support

Request replacement media
Has one of your Message On Hold programs been lost, stolen, or damaged? Order a replacement CD or cassette... it's free!

Request replacement media

Create a support ticket
Need help with equipment installation or configuration? Can't get telephony prompts to load properly into your system? Tell us about your problem, and let our Technical Services department help you.

Create a support ticket

Downloads
User manuals for both current and legacy products, tech and troubleshooting guides, product brochures, and useful utilities are just a click away.

Downloads