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Last revised 3/24/2006
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online information practices and the choices you can make
about the way your information is collected and used. To make this notice easy to
find, we make a link to it available at the bottom of every page, and again at every
point where personally identifiable information may be requested.
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The Information We Collect
Our site conforms to the standards established by the World Wide Web Consortium
(W3C) Platform for Privacy Preferences (P3P). P3P policies declare the data they
collect in groups (also referred to as "statements"). This policy contains 2 data
groups. The data practices of each group are explained below:
Group: Contacting Us and Requesting Information
When you contact us or request additional information about a product or service,
we collect the following information:
State management mechanisms
Request timestamp
Client's IP address or hostname
Last URI requested by the user
User agent information
At the user's option, we may also collect the following information:
Physical contact information
Online contact information
Preference data
HTTP cookies
This information will be used by ourselves and our agents only, for completion and
support of the current activity.
This information is collected to respond to questions and to fulfill requests for
more information about products and services.
Group: Ordering Services
When you place an order for a service, or initiate a project online, we
collect the following information:
State management mechanisms
Request timestamp
Client's IP address or hostname
Last URI requested by the user
User agent information
At the user's option, we may also collect the following information:
Physical contact information
Online contact information
Purchase information
Computer information
Preference data
HTTP cookies
This data will be used by ourselves and our agents only, for completion and support
of the current activity. Some of the information may be used to tailor your web
site experience or to present customized options.
We collect this data in order to fulfill orders and complete projects such as Message
On Hold and Voice Recordings.
This notice applies to all information collected by or submitted on the On Hold
Network website.
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Cookies and Thier Uses
Cookies are a technology which can be used to provide you with tailored information
from a Web site. A cookie is an element of data that a Web site can send to your
browser, which may then store it on your system. You can set your browser to notify
you when you receive a cookie, giving you the chance to decide whether to accept
it.
Our site makes use of cookies. Cookies are used for completing the user's current
activity, and to tailor your web site experience, such as the presentation of information
or to customize options. We do not use so-called "tracking cookies," nor do we store
any personally identifiable or sensitive information in cookies.
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Compact Policy Summary
The compact policy which corresponds to this policy is:
CP="ALL DSP COR CURa TAIi OUR IND PHY ONL PUR COM NAV STA PRE"
The following table explains the meaning of each field in the compact policy.
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Field |
Meaning |
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CP= |
This is the compact policy header; it indicates that what follows is a P3P compact
policy. |
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ALL |
Access to all collected information is available.
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DSP |
The policy contains at least one dispute-resolution mechanism.
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COR |
Violations of this policy will be corrected.
|
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CURa |
The data is used for completion of the current activity.
|
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TAIi |
The data is used for tailoring the site, if the user selects it.
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OUR |
The data is given to ourselves and our agents.
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IND |
The data will be kept indefinitely.
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PHY |
Physical contact information is collected.
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ONL |
Online contact information is collected.
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PUR |
Purchase information is collected.
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COM |
Computer information is collected.
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NAV |
Navigation and clickstream data is collected.
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STA |
State-management data is collected
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PRE |
Preference information is collected.
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The compact policy is sent by the Web server along with the cookies it describes.
For more information, see the P3P deployment guide at
http://www.w3.org/TR/p3pdeployment  .
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Links to Other Sites
As a service to our visitors, we have placed links to other sites on some of our
Web pages. We believe these sites to be reputable, but we want you to know that
the On Hold Network is not responsible for the content or privacy practices of such
Web sites. If you believe the content of any third-party Web site linked from our
pages to be inappropriate, please contact us via the Contact page on our website.
Should you have any questions regarding the content or privacy policies of third-party
Web sites, please contact the administrator of that site directly.
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Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use
of information, we have put in place appropriate physical, electronic, and managerial
procedures to safeguard and secure the information we collect online.
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Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason,
we never collect or maintain information at our website from those we actually know
are under 18, and no part of our website is structured to attract anyone under 18.
Activities on this site are carried out in compliance with the Children's Online
Privacy Protection Act of 1998. Furthermore, our site is labeled by the Internet
Content Rating Association (ICRA), an organization which helps parents and other
users to filter sites based on content.
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How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online
and maintain by contacting us directly by any of the methods provided on our
contact page. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending
us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify
your identity before granting access or making corrections.
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Opting-In and Opting-Out
You may choose to opt-in or opt-out of the use of your personally identifiable information
for any of the purposes stated in this privacy policy by contacting us directly
via any of the methods provided on our contact page.
To protect your privacy and security, we will also take reasonable steps to verify
your identity before granting an opt-in or opt-out request.
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Dispute Resolution
If at any time you feel we have not honored this privacy policy in some way,
you may contact us via our contact page. We
will diligently attempt to reach an understanding with you and to resolve the issue
in a timely manner.
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Policy Expiration
This policy is valid for 1 day from the time that it is loaded by a client.
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How To Contact Us
Should you have other questions or concerns about these privacy policies, you may
contact us by any of the methods provided on our contact
page.
You may write to us at the following address:
The On Hold Network
PO Box 73
Decatur, IL 62521
You may also call us at 1-888-939-6865.
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